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TheraNest
Fusion
About This Webinar
Join us for a practical 15-minute session in our AI for Therapy Practices series. In this session, we’ll break down where AI can realistically help reduce documentation burden for therapy practices, including ways it can support faster starts, clearer summaries, and less repetitive note-writing.

Whether you’re AI-curious or already exploring ways to save time on notes, this session is designed to help you separate hype from practical value. Attendees will leave with a better understanding of how AI can fit into the documentation workflow and how tools like AI Session Assistant can help make note-writing more efficient inside TheraNest.
In this session, you will learn:
- Where AI can realistically help in the documentation workflow
- Three practical ways AI can reduce note-writing burden
- What AI does well and where clinicians still lead
- Common misconceptions about using AI for documentation
- How AI Session Assistant brings these benefits into the TheraNest workflow
- Sign up today to learn practical ways to reduce documentation friction and spend less time writing notes.
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Chase Holeman
RCM Consultant
Chase brings seven years of experience in pediatric therapy, specializing in occupational, physical, and speech therapy, along with early intervention services. He has successfully collaborated with clinical staff, administrators, and developers to enhance and automate workflows through innovative technology solutions. Originally from Arkansas, Chase now resides in Colorado.
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April Harkovitch
Sr. Director, RCM Operations & Service Delivery
April Harkovitch, B.S., AAS, PLCS, is Senior Director of RCM Operations & Service Delivery at Ensora Health (formerly Therapy Brands). With 23 years in healthcare and 18 years in leadership, she has deep experience guiding revenue cycle teams through the day-to-day realities of claims, payments, denials, and reporting. She also brings 16 years of vendor implementation experience, partnering cross-functionally to improve workflows and service delivery. In today’s session, April will share practical guidance to help you troubleshoot billing challenges and leave with clear next steps.
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Lindsey Essary
Healthcare Technology, Sr. RCM Management
Lindsey Essary, CRCR (Certified Revenue Cycle Representative), is a healthcare technology professional specializing in senior RCM management. She works closely with billing teams to navigate common challenges—like claim issues, payment posting questions, and report interpretation—so practices can reduce rework and get to clear next steps faster. In today’s session, Lindsey will share actionable guidance and help you work through real billing questions live.
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Morgan Schaiper
RCM Success Manager II
Morgan Schaiper is an RCM Success Manager II focused on helping billing teams work through day-to-day revenue cycle questions with clarity and confidence. Morgan supports practices in troubleshooting claim issues, reducing denials and rework, and strengthening workflows that help teams get paid faster. In today’s Billing Office Hours, Morgan will answer live questions and offer actionable recommendations you can apply immediately.
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Gretchen Toussant
Sr. RCM Performance Manager
Gretchen Toussant is a Senior RCM Performance Manager focused on improving revenue cycle performance through practical workflows, clean claim habits, and smart follow-up strategies. She partners with billing teams to troubleshoot denials, clarify reporting, and identify the highest-impact fixes that reduce rework and accelerate payment. During Billing Office Hours, Gretchen will help you work through real billing questions live and leave with clear, actionable guidance.
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Michelle Franca
RCM Specialist II
Michelle Franca is an RCM Specialist II focused on helping practices strengthen day-to-day revenue cycle workflows. She supports teams in troubleshooting claim issues, addressing denials, answering payment posting questions, and making reports easier to use for decision-making. During Billing Office Hours, Michelle will take live questions and share actionable recommendations to help you reduce rework and keep revenue moving.
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Taryn Lawler
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Julianne Lorenzen
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Katrina Brown
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