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About This Webinar
Aging accounts receivable (AR) is one of the biggest financial challenges for behavioral health and therapy practices. Every day claims sit unresolved, revenue is delayed or lost—all detrimental to healthy cash flow.

In this 30-minute session, Ronda Howard, VP of RCM at Ensora Health, will walk through a practical 30-60-90+ day playbook designed to rescue cash quickly and systematically reduce AR backlog. You’ll learn how to identify bottlenecks, prioritize recovery efforts, and implement process fixes that prevent aging before it starts.

What you’ll learn:
- How to structure AR recovery into 30-, 60-, 90-, and 120+ day phases
- Quick wins for early intervention and denial management
- Data-driven triage strategies for high-dollar and high-risk claims
- Best practices to keep >90-day AR under control and prevent write-offs
- Whether you’re managing billing in-house or looking for scalable strategies, this session will give you actionable steps to accelerate collections and strengthen your revenue cycle.
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Chase Holeman
RCM Consultant
Chase brings seven years of experience in pediatric therapy, specializing in occupational, physical, and speech therapy, along with early intervention services. He has successfully collaborated with clinical staff, administrators, and developers to enhance and automate workflows through innovative technology solutions. Originally from Arkansas, Chase now resides in Colorado.
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Ronda Howard
Vice President Revenue Cycle Management
Accomplished, performance-driven revenue cycle management executive with 20+ years of experience leading both front-end and back-end operations, consistently exceeding KPI's, and driving tangible results that exceed expectations. Skilled in identifying operational gaps, implementing strategies for revenue enhancement, and fostering a culture of accountability. Proven track record in talent management, bosting retention rates, and cultivating high-performance teams. Adaptable in managing concurrent high-priority projects while ensuring compliance with evolving healthcare regulations and implementing sustainable processes for consistently exceptional results. Experienced working with Medicare and Medicaid billing across all 50 states.
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